Shipping Policy
Up to 20-25 days for all orders by international courier:
Built to order and shipped from our factory in China. This includes order processing time (within 2-3 days).
2-7 days on USA Domestic shipping for SELECT ITEMS ONLY :
Only for US residents, 1 week delivery on Items available in our USA Product Collection if "USA Domestic 2-7 days" shipping method is available at checkout. If not then it means there's no current stock in the US and the saber will be built and shipped from China.
Please allow 2 to 3 open days for order processing on top of the 2 to 7 days shipping time.
Packages shipped from warehouses in United States, usually using USPS or UPS ground,taking 2-7 days for delivery.
Packages shipped from warehouses in Spain,usually using DPD EUROPE,taking 3-7 days for delivery.
Packages shipped from warehouses in Australia,usually using EPARCEL or FASTWAY,taking 3-7 days for delivery.
Packages shipped from factory in China,we always ship small accessories with Epacket,the delivery time is 14-25 days;shipping complete lightsaber via DHL/UPS/FedEx,the delivery time is about 3-12 days.
Order Tracking:
https://www.sabercustom.com/apps/track123
you can track your order statue via the link above.
Taxes and Customs
All tax are not included in the price.
The customs duties in different countries are collected by the local customs and paid by the customers themselves, and the sellers do not charge relevant fees or pay on behalf of them.
Due to the customer failed to clear customs and pay tax in time, the package was returned by customs and we will have the right not reissue it and not refund.
Shipping cost
Shipping is free within the United States, while for other countries, shipping costs vary depending on your location and the weight of your order. To estimate shipping costs, simply go to the shopping cart and use our evaluation tool.
Our building and shipping process
Except for in-stock USA, Spain and Australia lightsabers, most lightsabers are built on order and shipped from the factory in China with a tracking number so you can follow its course. Production can take 2 weeks (normally it only takes 2-3 days)and as our shipping partners work with customs at departure, it can take a few additional days before you get your tracking number or see movement on said tracking number. Overall you should expect to receive your lightsaber within 20-25 days.
Depending on production and the occasional shipment holdup, this timeframe can vary a little bit (December for instance ... might get busy)
Shipping destinations
We currently ship to the following countries : Andorra, Australia, Austria, Belgium, Bulgaria, Canada, Chile, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Greenland, Hungary, Iceland, Ireland, Israel, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, United States.
Delivery to PO Boxes is impossible.
Please specify a complete house/office address including your name,address,city,state,zipcode and phone number.
The phone number is only used for logistics to contact you to arrange delivery. We will not divulge your phone number.
Contact Email: info@damiensaber.com
Contact Address:
Shenzhen Damien Technology Co.,Ltd.
Plant A201, Yeming Mould Industrial Park, Genyu Road, Tianliao Community, Yutang Street, Guangming District, Shenzhen, China 518000